Creates extraordinary customer experience for all customers in person, over the phone and by mail. Responds to all customer or company requests the same business day. Provides support to Account Managers and other agency staff while striving to be a valuable team member. Treats everyone with dignity, respect, and courtesy. Conducts our business in an ethical manner.
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.
The above is a description of the ordinary duties of the position. It should be expected that from time to time, other duties, both related and unrelated to the above may be assigned and therefore required.
High school diploma required and other skills as needed. Applicants must have a minimum of 3 years’ experience as a Personal Lines Account Representative and a current Property and Casualty license. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.