The Loan Operations Associate position performs a wide variety of functions to support the business needs of the Operations Department while adhering to Bank policies and procedures and all applicable regulations and investor requirements. Responsibilities include all aspects of servicing residential, commercial and consumer loans.
SUPERVISORY SCOPE:
INDEPENDENT ACTION:
Performs work independently within scope of established guidelines and practices. Consult with manager when clarification or exception to Bank policy may be required.
Attendance in office during normal business hours is required to effectively fulfill position requirements.
BankNewport has a sales oriented culture to which all employees must adhere. It is expected that both internal and external customers be treated with competence, courtesy and concern. We must strive, as employees, to discover our customers’ needs and to determine and decide which product or service best meets those needs. Following a discussion, a solution should be developed to meet or exceed the customer’s expectations.
BANKNEWPORT CORE VALUES:
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