Information Technology Manager

OVERVIEW:

The IT Manager is a hands on technical management position and reports directly to the CTO.  This position is responsible for the overall operations of the infrastructure department, assuring an efficient, secure and seamless delivery of IT services and support. The IT Manager works closely with the CTO to develop the roadmap and vision of the Bank’s cloud and infrastructure strategies.

PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:

1. Responsible for ensuring security, availability and integrity of the Bank’s cloud as well as on premise networks and systems.
2. Manage and develop members of the infrastructure team.
3. Work with the CTO, vendors and infrastructure team to design and implement on premise, hybrid and cloud solutions based on the Bank’s needs.
4. Oversee the planning, installation, controls, and maintenance of IT systems within the organization.
5. Manage IT infrastructure security programs, (vulnerability management, patch management, asset inventory and end of life systems and software)
6. Work with the information security department cooperatively on the implementation and reporting of controls and program metrics.
7. Keep current with technology, banking and information security industry news to assure the Bank has the latest information on products services and trends.
8. Manage and cultivate relationships with critical IT vendors.
9. Evaluate and recommend innovative technologies.
10. Assist the CTO with creating the department budget.
11. Provide and present metrics and KPIs to manage infrastructure performance.
12. Responsible for BCP/DR plan development, testing and documentation.
13. As a working hands on manager this position requires that you are available after hours.
14. All other duties as specified.

REQUIRED QUALIFICATIONS

• Bachelor’s degree or equivalent field experience, two to five years in an IT management role (financial services or banking a plus). 
• Hands on knowledge of networking, WIFI/LAN/WAN, Firewalls Windows Server, VMWare, hardware, hyper converged infrastructure and software.
• Strong understanding of cloud technologies and cloud security
• Experience with the implementation of security controls
• Experience with CIS controls, IT Risk Management, patch management and vulnerability management programs as well as compliance (experience with regulatory agencies a plus).
• Excellent communication skills both written and verbal, with the ability to work in both a team environment and on self-directed tasks are vital.

Physical Requirements

Any physical demands or work conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable Accommodation may be made to enable individuals with disabilities to perform the essential functions.  Employees need to have the ability to:

• Travel independently to the position’s primary work location, other bank properties and work-related activities or events at locations outside the Bank.
• Effectively communicate and exchange accurate information and ideas so others will understand.
• Independently 0perate a computer and other office machinery, such as a calculator, copy machine, printer and software programs related to the position needed to complete the primary functions.
• Sit or stand at a workspace and use a computer or other equipment for prolonged periods of time.
• Meet the hybrid work schedule requirements for physically working in the office during normal business hours on Mondays and Wednesdays and another day of choice to effectively meet business needs.
• Move office items weighing up to 35 pounds.

SUPERVISORY SCOPE

Manages infrastructure staff including performing reviews and setting annual goals. Develop staff members and work with them to follow the desired career path. Manage the day to day operations as well as the strategic direction of the team.

INDEPENDENT ACTION:

Establishes long and short-range strategic and tactical plans and aims within scope of bank-wide policies and goals. Consults with CTO where clarification of policies and procedures is needed.

BANKNEWPORT CORE VALUES

• We celebrate individuality
• We empower employees to be creative problem solvers
• We invest and take the time to really get to know our customers
• We commit to serving the financial needs of Rhode Islander’s

BankNewport is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity or expression, pregnancy, childbirth or related medical conditions, military service, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.